Terms of service

Anu Toys – Terms and Conditions

Welcome to Anu Toys!
These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By visiting or purchasing from Anu Toys, you agree to follow these Terms. Please read them carefully before using our website.

1. General Information

This website is operated by Anu Toys. Throughout the site, the terms “we”, “us”, and “our” refer to Anu Toys.
By accessing or purchasing from our store, you engage in our “Service” and agree to be bound by these Terms, including our Privacy Policy and Return & Refund Policy.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using our website or making a purchase, you confirm that

You agree to provide accurate and up-to-date information when creating an account or placing an order.

3. Products and Availability

All products listed on our website are subject to availability.
We make every effort to display the colors, images, and descriptions of our products as accurately as possible. However, minor differences may occur due to screen settings or lighting.
We reserve the right to limit the sales of our products to any person, region, or country, and to discontinue products at any time.

4. Pricing and Payments

All prices on our website are listed in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be made at the time of order using the available payment options (e.g., Cash on Delivery, Bank Transfer, etc.).
In case of payment errors or discrepancies, we may cancel or refuse an order.

5. Shipping and Delivery

We aim to deliver orders within 3–7 business days across Pakistan.
Delivery times may vary depending on your location or courier service.
Once the order is dispatched, we are not responsible for delays caused by courier companies.
Customers must provide an accurate delivery address and contact information to ensure successful delivery.

6. Returns and Refunds

Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.
In short:

Items can be returned within 7 days of delivery if unused and in original packaging.
Damaged or defective items must be reported within 48 hours of delivery.
Refunds are processed within 5–7 working days after product inspection and approval.

7. Order Cancellations

Orders can be cancelled within 12 hours of placement by contacting our support team.
Once the order is shipped, it cannot be cancelled.
We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.

8. User Accounts

When you create an account, you agree to keep your login credentials secure.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate our Terms or misuse our services.

9. Prohibited Uses

You agree not to use our website or products:

For any unlawful purpose.
To violate any local, national, or international laws.
To upload or transmit viruses or malicious code.
To harass, abuse, insult, harm, or discriminate against others.
To interfere with the security or performance of the website.

Violation of these prohibitions may result in immediate termination of your access to our services.

10. Intellectual Property

All content on our website — including logos, product images, descriptions, and text — is the property of Anu Toys and protected under copyright laws.
You may not reproduce, copy, or distribute any content without our written permission.

11. Limitation of Liability

Anu Toys shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
We do not guarantee that our website will always be error-free or uninterrupted.
Use of our products is at your own risk.

12. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.
We respect your privacy and ensure your data is used only to process your order and improve our services.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City, e.g., Lahore/Karachi/Islamabad].

14. Contact Information

For questions about these Terms and Conditions, please contact us at:
📧 Email:

Here’s a detailed and professional Terms & Conditions (Terms of Service) for your online toy store Anu Toys — suitable for your Shopify website, Facebook/Instagram shop, or online store policy page.

Anu Toys – Terms and Conditions

Last updated: [Insert Date]

1. General Information

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using our website or making a purchase, you confirm that:

You are at least 18 years old, or have parental/guardian permission to use this site.
You agree to provide accurate and up-to-date information when creating an account or placing an order.

3. Products and Availability

All products listed on our website are subject to availability.
We make every effort to display the colors, images, and descriptions of our products as accurately as possible. However, minor differences may occur due to screen settings or lighting.
We reserve the right to limit the sales of our products to any person, region, or country, and to discontinue products at any time.

4. Pricing and Payments

All prices on our website are listed in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be made at the time of order using the available payment options (e.g., Cash on Delivery, Bank Transfer, etc.).
In case of payment errors or discrepancies, we may cancel or refuse an order.

5. Shipping and Delivery

We aim to deliver orders within 3–7 business days across Pakistan.
Delivery times may vary depending on your location or courier service.
Once the order is dispatched, we are not responsible for delays caused by courier companies.
Customers must provide an accurate delivery address and contact information to ensure successful delivery.

6. Returns and Refunds

Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.
In short:

Items can be returned within 7 days of delivery if unused and in original packaging.
Damaged or defective items must be reported within 48 hours of delivery.
Refunds are processed within 5–7 working days after product inspection and approval.

7. Order Cancellations

Orders can be cancelled within 12 hours of placement by contacting our support team.
Once the order is shipped, it cannot be cancelled.
We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.

8. User Accounts

When you create an account, you agree to keep your login credentials secure.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate our Terms or misuse our services.

9. Prohibited Uses

You agree not to use our website or products:

For any unlawful purpose.
To violate any local, national, or international laws.
To upload or transmit viruses or malicious code.
To harass, abuse, insult, harm, or discriminate against others.
To interfere with the security or performance of the website.

Violation of these prohibitions may result in immediate termination of your access to our services.

10. Intellectual Property

11. Limitation of Liability

Anu Toys shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
We do not guarantee that our website will always be error-free or uninterrupted.
Use of our products is at your own risk.

12. Privacy

13. Governing Law

14. Contact Information

For questions about these Terms and Conditions, please contact us at:
📧 Email:

Anu Toys – Terms and Conditions

Last updated: [Insert Date]

1. General Information

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using our website or making a purchase, you confirm that:

You are at least 18 years old, or have parental/guardian permission to use this site.
You agree to provide accurate and up-to-date information when creating an account or placing an order.

3. Products and Availability

All products listed on our website are subject to availability.
We make every effort to display the colors, images, and descriptions of our products as accurately as possible. However, minor differences may occur due to screen settings or lighting.
We reserve the right to limit the sales of our products to any person, region, or country, and to discontinue products at any time.

4. Pricing and Payments

All prices on our website are listed in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be made at the time of order using the available payment options (e.g., Cash on Delivery, Bank Transfer, etc.).
In case of payment errors or discrepancies, we may cancel or refuse an order.

5. Shipping and Delivery

We aim to deliver orders within 3–7 business days across Pakistan.
Delivery times may vary depending on your location or courier service.
Once the order is dispatched, we are not responsible for delays caused by courier companies.
Customers must provide an accurate delivery address and contact information to ensure successful delivery.

6. Returns and Refunds

Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.
In short:

Items can be returned within 7 days of delivery if unused and in original packaging.
Damaged or defective items must be reported within 48 hours of delivery.
Refunds are processed within 5–7 working days after product inspection and approval.

7. Order Cancellations

Orders can be cancelled within 12 hours of placement by contacting our support team.
Once the order is shipped, it cannot be cancelled.
We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.

8. User Accounts

When you create an account, you agree to keep your login credentials secure.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate our Terms or misuse our services.

9. Prohibited Uses

You agree not to use our website or products:

For any unlawful purpose.
To violate any local, national, or international laws.
To upload or transmit viruses or malicious code.
To harass, abuse, insult, harm, or discriminate against others.
To interfere with the security or performance of the website.

Violation of these prohibitions may result in immediate termination of your access to our services.

10. Intellectual Property

11. Limitation of Liability

Anu Toys shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
We do not guarantee that our website will always be error-free or uninterrupted.
Use of our products is at your own risk.

12. Privacy

13. Governing Law

14. Contact Information

For questions about these Terms and Conditions, please contact us at:
📧 Email: anutoysofficial@gmail.com
📞 Phone/WhatsApp: 03454040404
🌐 Website/Social Page: Anu toys

Anu Toys – Making Playtime Fun, Safe & Exciting!

Would you like me to write a Privacy Policy next (to go with this and your return policy)? It’s usually required for Shopify and Facebook Shops.

📞 Phone/WhatsApp: 03454040404
🌐 Website/Social Page: Anu toys